Questions? We’ve got answers.

MelonMinds is an activity marketplace designed to help parents discover meaningful learning and play experiences for children. Families can explore activities, choose suitable sessions and connect with activity teachers through the platform.

MelonMinds may offer activities across areas such as arts and crafts, cognitive development, indoor games, movement, creativity, group play and other engaging child-focused experiences.

Each activity page can include age suitability, duration, learning outcomes, pricing and other useful information. You can choose based on your child’s age, interests and goals.

Browse the available activities, open the activity you are interested in and complete the booking details. You may need to select your child profile, session date, time, address and payment preference.

Rescheduling depends on teacher availability and the booking status. Please contact MelonMinds support as early as possible if you need to change your scheduled session.

Cancellation eligibility may depend on the timing and status of your booking. Please review the MelonMinds Refund Policy or contact support for assistance.

Activity teachers are individuals who may conduct child-focused sessions based on their skills, experience and approved activity areas. Teacher profiles and verification information may be managed through the MelonMinds onboarding process.

You can apply through the MelonMinds Teacher Onboarding page. Applicants can submit their personal information, experience, skills and required documents for review.

MelonMinds can review teacher information and submitted documents during onboarding. Verification status may include document review, profile assessment and other checks based on platform procedures.

Available payment options may depend on the booking and current platform configuration. MelonMinds may support options such as UPI or pay-after-service where applicable.

Pay After Service means payment can be completed after the booked activity session is delivered, subject to the payment option offered for that booking.

Memberships may provide a set number of sessions, validity periods or special benefits depending on the plan currently offered by MelonMinds.

Offer eligibility may vary. Certain promotions may apply only to individual activities or selected memberships. Please check the conditions shown with each offer.

Child safety is an important part of the MelonMinds platform. Parents and teachers are expected to follow appropriate safety, conduct and supervision guidelines.

Parents or guardians should follow the applicable MelonMinds parent and child-safety guidelines for supervision and session participation.

You can contact us by email at hello@melonminds.in or use the Ask Mello assistant available on the website.

Open the login page and use the Forgot Password option. Follow the password reset instructions linked to your registered mobile number.